Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase.
If you are not completely happy with your order, you may request a return within 30 days of receiving your item.
Eligibility for Returns
To qualify for a return:
- Item must be unused and in original condition
- Item must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items
For hygiene reasons, used sleep masks and earplugs cannot be returned unless faulty or damaged.
Damaged or Faulty Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.