FAQs
Frequently Asked Questions
Do you ship internationally?
Yes — ResetZone ships to the United Kingdom, all 27 EU countries, the United States, and Canada.
How long does shipping take?
Processing: 1–3 business days from order
Estimated delivery times:
- United Kingdom: 7–15 business days
- European Union: 10–20 business days
- United States & Canada: 12–25 business days
We work with overseas suppliers to keep prices fair — that means slightly longer delivery times than Amazon. Every order includes tracking, so you'll know exactly where your Reset gear is.
Will I receive tracking information?
Yes. Once your order ships, tracking details will be emailed to you automatically.
Are there any customs charges?
International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer.
Can I return my order?
Yes — we offer a 30-day return policy on eligible items. See our Return Policy for details.
What if my item arrives damaged?
Contact us within 7 days of delivery with photos and we'll make it right.
How can I contact support?
We typically respond within 24-48 hours, Monday to Friday.
Where are you based?
ResetZone is a UK-registered online brand, shipping worldwide.